Terms and Conditions

ADWA HERMI LLC. Last Updated: May 17, 2026.

PLEASE READ THESE TERMS AND CONDITIONS VERY CAREFULLY.

These terms and conditions (together with the information and policies contained in the "Order Processing" page on the website and any other documents referred to and incorporated in these terms and conditions) (the "Terms") are a legally binding contract between you ("you" or "your"), the person visiting the showroom or using the Site or the Services, and ADWA HERMI LLC in New York, USA ("ADWA HERMI"). These Terms set out the legal terms that apply to your use of the website www.Adwahermi.com and/or any mobile apps we may provide (collectively, the "Site"), your purchase of products at the Site, and your use of the services ("Services") that are provided by ADWA HERMI.

These Terms also govern your use of all the text, data, information, images, photographs, videos, sound, software, analytics, graphics, trademarks, logos, proprietary content and more (all of which we refer to as "Materials") that we and/or our affiliates may make available to you through the Site or the Services. Collectively, the Site, the Materials, the Services, and any purchase of Products, are referred to collectively as the "Service".

BY USING THE SITE OR THE SERVICES OR BY PURCHASING OR BY PLACING AN ORDER FOR ANY OF THE PRODUCTS OFFERED ON THE SITE ("PRODUCTS"), YOU INDICATE THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS AND YOU AGREE TO BE LEGALLY BOUND BY THEM. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS THE SITE OR OTHERWISE USE THE SERVICES OR PURCHASE ANY PRODUCTS. THESE TERMS APPLY TO ALL VISITORS, CUSTOMERS, USERS, AND OTHERS WHO ACCESS THIS SITE OR SERVICES.

You should print a copy of these Terms for future reference.

Privacy

Use of your information submitted to or via the Site or while using the Service is governed by our privacy and data protection policies available at https://www.Adwahermi.com/privacy.

Changes and modifications

We reserve the right to change, update, add or remove provisions of these Terms from time to time by posting them on the Site, although no such change will affect any order you have already placed with us. We will ask for your express consent to the updated Terms and if you do not agree with any of the updated Terms, you must stop using the Service; otherwise, continued use of the Service following notice of any such modifications to the Terms indicates that You acknowledge and agree to be bound by the modifications. The updated Terms are effective as of the day of posting, it being understood that all purchases finalized before the new Terms come into force will be governed by the previous Terms.

We may make changes to the Service at any time. If you object to any changes to the Service, your sole recourse will be to cease using the Service. Continued use of the Service following posting of any such changes will indicate your acknowledgement of such changes and satisfaction with the Service as modified. We also reserve the right to discontinue the Service, or any component of it (including Products), at any time. We will not be liable to you or any third-party should we exercise our right to modify or discontinue the Service or any component of the Service.

In addition, certain features, content or components of the Service (including Products) may be subject to additional legal terms ("Additional Terms"), which shall be provided to you (displayed on-screen or accessible via a link) at the moment you choose to use such features, components, content or Services. By using such features, or any part thereof, you agree to be bound by the Additional Terms applicable to such offerings. In the event that any of the Additional Terms governing such offerings conflict with these Terms, the Additional Terms will govern.

Access to the Service and Accounts

By using the Service, you represent that you are of age under the laws of your jurisdiction, and lawfully able to enter into contracts. If you are not legally able to enter into contracts in your place of residence, you must have the permission of your parents or legal guardians to use the Service. Your access to and use of the Service is subject to your continued compliance with these Terms and all applicable laws. If you breach these Terms, your right to access and use the Service will terminate immediately, without any further action by us. By using the Service, you represent that you are not a person barred from using the Service under the laws, rules and regulations of the United States of America (USA), your place of residence or any other applicable jurisdiction.

These Terms apply to all users of the Service, including visitors, guests and registered users. The Service is licensed, not sold, to you. The Service is protected by copyright laws throughout the world. Subject to your agreement, and continuing compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable limited license subject to the limitations set forth below to use the Service and/or download and use any copies of Materials that we may offer to you, solely for your own individual, non-commercial purposes. You agree not to use the Service for any other purpose. We retain and reserve all rights not expressly granted to you in these Terms. No other rights, assignment, licenses or legal relationship of any nature, including, but not limited to, agency, partnership, joint-venture, employer-employee, franchisor-franchisee or otherwise, either express or implied, are created through your use of the Service unless expressly set forth in these Terms.

It is your responsibility to ensure your equipment (computer, laptop, netbook, tablet or other mobile device) is compatible with and meets all the necessary technical specifications to enable you to access and use the Service.

Visitors and guests may browse and use the Site in accordance with these Terms, but may not have full access to all the features of Service unless first becoming registered users. We may, from time to time, restrict access to certain features, parts or content of the Service, or the entire Service, to users who have registered with us. You represent that any registration details you provide are accurate and truthful. If you choose, or you are provided with, a log-on ID (such as a username and password or other identifier) as part of our security procedures, you must treat such information as confidential and must not reveal it to anyone else. You are responsible for all activities that occur under your log-on ID and must notify us immediately of any unauthorized use or other security breach of which you become aware. Even if you notify us, you will be responsible for any activities that occur using your access credentials, including any charges resulting from the use of your account. We will not be liable for any losses caused by any unauthorized use of your account. We reserve the right to disable any log-on ID, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms or if any details you provide for the purposes of registering as a user prove to be false. You agree not to create an account or use the Service if you have been previously removed by us, or if you have been previously banned from any of our properties.

Operation of Site, Services, and Purchasing Products

Operation of the Site and Delivery of Services

The Site is owned and operated by ADWA HERMI, which handles all processes including (but not limited to) payment processing, customer service, hosting, delivery logistics, and facilitating Product purchases.

Products

The Products are owned and sold on the Site by ADWA HERMI. ADWA HERMI attempts to be as accurate as possible in the description of the Products. However, we cannot guarantee that any descriptions are totally accurate, complete, reliable or error-free. The images of the Products on the Site are for illustrative purposes only. Although we attempt to display the colors accurately, we cannot guarantee that your computer's display of the colors accurately reflects the color of the Products. As a consumer, you have legal rights in relation to products that are faulty or not as described. Nothing in these Terms and Conditions will affect these legal rights. The Products sold are supplied for your domestic and private use only. You undertake to purchase the Product(s) exclusively for personal use and not for commercial purposes, including, and not limited to, resale, distribution or any other form of trade.

Ordering and Availability

Products may be ordered by clicking on the items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the "Place Order" button on the checkout page.

After placing an order, you will receive an email from us acknowledging that we have received your order and giving you an order reference number. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion and for motivated reasons, decline to accept any order. You do, however, acknowledge that by clicking on the "Place Order" button, you enter into an obligation to pay for the Product(s).

Where we accept your order, we will confirm such acceptance to you by sending you an email that confirms that the Product has been dispatched ("Dispatch Confirmation"). The contract between you and us in relation to the Product(s) ordered ("Contract") will only be formed when we send you the Dispatch Confirmation. After entering into the Contract, we will be under a legal duty to supply you with goods that are in conformity with the Contract. The Contract will relate only to the Product(s) whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Product(s) which may have been part of your order until the dispatch of such Product(s) has been confirmed in a separate Dispatch Confirmation.

SHIPPING AND RETURNS

14-DAY FREE RETURNS

ITEMS PURCHASED ON ADWAHERMI.COM MAY BE RETURNED WITHIN 14 DAYS FROM DELIVERY, EITHER USING OUR COMPLIMENTARY RETURN SHIPPING SERVICE OR IN PERSON BY APPOINTMENT TO OUR SHOWROOM. BEFORE REQUESTING A RETURN, KINDLY ENSURE THE PRODUCTS ARE IN PERFECT CONDITION, WITH ALL THEIR PACKAGING AND ACCESSORIES, AND THAT THE SECURITY TAG AND SEAL ARE INTACT.  ITEMS SHIPPED TO OUR SHOWROOM OR DELIVERED IN PERSON WILL BE VERIFIED BEFORE BEING ACCEPTED. VERIFYING THE ITEMS MAY TAKE UP TO 5 BUSINESS DAYS. THE REFUND WILL BE ISSUED AS SOON AS POSSIBLE AFTER THE RETURN HAS BEEN ACCEPTED, THROUGH THE SAME PAYMENT METHOD USED FOR THE ORIGINAL PURCHASE, AND IN THE SAME CURRENCY.  YOU SHOULD SEE THE CREDIT APPROXIMATELY WITHIN ONE WEEK FROM OUR REFUND CONFIRMATION EMAIL. EXACT TIMING DEPENDS ON YOUR BANK. PERSONALIZED ITEMS ARE NON-RETURNABLE. RETURNS MAY ONLY BE MADE FROM THE SAME ADDRESS USED FOR THE ORIGINAL DELIVERY. RETURNS SENT FROM A DIFFERENT ADDRESS WILL NOT BE ACCEPTED.

HOW TO RETURN

1. COMPLETE THE ONLINE RETURN FORM ON ADWAHERMI.COM.

2. PACK ITEMS IN THE ORIGINAL PACKAGING, INCLUDING ALL TAGS AND ACCESSORIES.

3. AFFIX THE PRE-PAID RETURN LABEL.

4. SCHEDULE A COURIER PICKUP, OR DROP OFF THE PARCEL WITHIN 14 DAYS OF THE RETURN AUTHORIZATION.

5. WE WILL VERIFY THE ITEMS, WHICH MAY TAKE UP TO 5 BUSINESS DAYS.

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6. ONCE VERIFIED, WE WILL ISSUE THE REFUND WITH AN EMAIL CONFIRMATION. REFUNDS ARE ISSUED TO THE ORIGINAL

PAYMENT METHOD, TYPICALLY TAKING 7–10 BUSINESS DAYS TO APPEAR ON YOUR ACCOUNT